FAQs

  • What's my username?

    1. Go to the Zipwhip Log In page. 2. Click the Forgot Username hyperlink beneath the blue Log In button. 3....

    Jul 19, 2016 09:48AM PDT
  • What's my password? How do I get a new password?

    1. Go to the Zipwhip Log In page. 2. Click the Forgot Password hyperlink beneath the blue Log In button. 3....

    Jul 19, 2016 09:48AM PDT
  • How do I import a contact list?

    You can import contacts from other sources into the Zipwhip application. To import contacts, the contacts mu...

    Feb 17, 2017 04:25PM PST
  • How do I add a contact?

    New contacts can be added to your account from either the web or desktop applications. Currently, this is not ...

    Jul 19, 2016 09:52AM PDT
  • How do I update a contact?

    Your contacts are stored in your Manage Contacts lists. You can access your contacts by clicking the Zipwhip d...

    Jul 19, 2016 09:53AM PDT
  • How do I save a group?

    Note: Group Messaging is currently only available to Business package users. You can create a contact gro...

    Nov 17, 2016 08:50PM PST
  • How do I update a group?

    You can edit an existing Contact Group. You can change the Group Name, the Contact Group profile image, or...

    Nov 17, 2016 09:16PM PST
  • How do I send a scheduled text message?

    1. If you are not logged in to the Zipwhip application, then log in now. 2. On the Zipwhip toolbar, click the ...

    Nov 17, 2016 09:14PM PST
  • How do I delete a scheduled text?

    1. First, find the individual or group recipient for the scheduled text that you’re looking to delete in the A...

    Nov 16, 2015 02:36PM PST
  • How do auto replies work?

    Watch video 1. Select the Auto Reply button in the upper right-hand corner. 2. Name this auto reply me...

    Feb 23, 2017 01:17PM PST

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