FAQ

  • Zipwhip 2.0 Help and Support

    Zipwhip 2.0 is Here! Visit the updated Support Center for Zipwhip 2.0 help. Video: Check out Zipwhip 2.0! _...

    Apr 02, 2018 12:12PM PDT
  • System Status

    We built a dedicated landing page for you to see the status of the Zipwhip app. Get email or text alerts sent ...

    Mar 26, 2018 05:13PM PDT
  • What's my username?

    1. Go to the Zipwhip Log In page. 2. Click the Forgot Username hyperlink beneath the blue Log In button. 3....

    Nov 10, 2017 03:59PM PST
  • What's my password? How do I get a new password?

    1. Go to the Zipwhip Log In page. 2. Click the Forgot Password hyperlink beneath the blue Log In button. 3....

    Nov 10, 2017 04:00PM PST
  • How do I import a contact list?

    You can import contacts from other sources into the Zipwhip application. To import contacts, the contacts mu...

    Nov 10, 2017 04:01PM PST
  • How do I add a contact?

    New contacts can be added to your account from either the web or desktop applications. Currently, this is not ...

    Nov 10, 2017 04:01PM PST
  • How do I update a contact?

    Your contacts are stored in your Manage Contacts lists. You can access your contacts by clicking the Zipwhip d...

    Jul 19, 2016 09:53AM PDT
  • How do I save a group?

    Note: Group Messaging is currently only available to Business package users. You can create a contact gro...

    Nov 17, 2016 08:50PM PST
  • How do I update a group?

    You can edit an existing Contact Group. You can change the Group Name, the Contact Group profile image, or...

    Nov 17, 2016 09:16PM PST
  • How do I send a scheduled text message?

    1. If you are not logged in to the Zipwhip application, then log in now. 2. On the Zipwhip toolbar, click the ...

    Nov 17, 2016 09:14PM PST

Customer Care

carriersupport@zipwhip.com
https://cdn.desk.com/
false
desk
Loading
seconds ago
a minute ago
minutes ago
an hour ago
hours ago
a day ago
days ago
about
false
Invalid characters found
/customer/en/portal/articles/autocomplete