Attachments showing as broken links after being migrated to 2.0?

Last Updated: Nov 05, 2018 08:45AM PST
If you were recently migrated to Zipwhip 2.0 and previous attachments/MMS are displaying as broken links, this is a temporary state. It will take up to 24 hours for previous attachments to repopulate in 2.0. New MMS/attachments will show up immediately. If you are still missing any MMS after 24 hours, please contact support via text or phone at 855-947-9447 or email us at support@zipwhip.com.

Customer Care


  • Email The Support Team support@zipwhip.com

    Text/Call the Support Team
    (855) 947-9447

    Monday thru Friday from 6 AM to 5 PM (PT)
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