In the default Switchboard view, you can quickly see when an operator is replying to text messages in a specific account. When an operator is replying to incoming messages, then an animated “Typing” indicator appears on the appropriate Account Contact Card. The indicator appears only when an operator is typing a message within that account. If no operators are typing replies, then the indicator does not appear.
How do I log into Switchboard?
How do I use the Switchboard?
How do I open an account in Switchboard?
How do I search for an account in Switchboard?
How do I see only accounts with unread messages in the Switchboard?
- Email the Support Team
Click-to-Text the Support Team