Desktop App Installation: Best Practices

Last Updated: Feb 17, 2017 04:52PM PST
User Data Store Location:
The Zipwhip desktop app stores user data in the %APPDATA%\Roaming folder.  The folder name is .zipwhip and is hidden by default. (In Windows 7 and 8, this folder is located in C:\Users\[Username\AppData\Roaming\)

This directory must be writable by the user and should remain persistent between login sessions. If using folder redirection and roaming profiles, be sure the .zipwhip folder is included.

Startup & Login:
The Zipwhip desktop app should be configured to startup at login. This is the default setting when the application is installed.

When using roaming profiles: If the Zipwhip desktop application starts before the profile has loaded the user may not be logged into Zipwhip automatically. If this occurs consider launching the desktop application via a log-on script after the profile has finished loading.

Network Communication:
The Zipwhip application communicates over standard http/https protocols. If ports 80 and 443 are enabled outbound the application will connect to Zipwhip successfully. If a proxy server is required, the connection info can be entered in the Zipwhip desktop application on the Settings > Network tab.

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