250 characters is the maximum limit for text messages (including spaces).
Important: When you add a custom signature to your message, the number of characters in the signature count against the 250-character limit for Zipwhip messages. For example, if you add the custom signature Scott Jones, then your message can only include 240 characters because there are 10 characters in Scott Jones. This is an important consideration in your auto reply and keyword messaging. You may choose to not use a custom signature so that you can use the maximum number of characters in the auto-reply or keyword message.
Email The Support Team firstname.lastname@example.org
Text/Call the Support Team
Monday thru Friday from 6 AM to 5 PM (PT)